Introduction
Ebslon Infotech Pvt. Ltd. (“Ebslon”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. It applies to our websites, products, and services (collectively, the “Services”).
Trust note: We showcase our portfolio so you can evaluate our quality before hiring us. We answer your questions upfront and proceed only after your confirmation. You may visit our office, email us, or call us with any query before making payment. Once you are satisfied, you can proceed to payment—please contact us prior to paying for web designing, development, SEO/SMO, logo designing, domain booking, or web hosting services.
Scope
This Policy covers personal data processed by Ebslon in connection with the Services. Additional notices may apply to specific products, regions, or clients.
Data We Collect
Information you provide
- Contact details (name, email, phone, company, address).
- Project and service inquiries, forms, support requests, and messages.
- Payment-related details you share with us.
Information collected automatically
- Usage data, device info, IP address, cookies, and analytics events.
- Log data for performance, diagnostics, and security.
Information from third parties
- Payment processors, analytics providers, marketing platforms, and public sources.
- Client references or materials shared to deliver Services.
Sensitive data
We do not intentionally collect special categories of personal data unless required for a stated purpose and with appropriate legal basis and safeguards.
How We Use Your Information
- Provide, operate, and improve the Services.
- Respond to inquiries, proposals, and support.
- Set up projects, contracts, billing, and customer success.
- Send important notices and service updates.
- Personalize content, measure performance, and conduct analytics.
- Comply with legal obligations and enforce agreements.
- With your consent, send marketing communications (you may opt out anytime).
Legal Bases (GDPR/DPDPA)
Where applicable, we rely on the following legal grounds:
- Consent (e.g., marketing or certain cookies).
- Performance of a contract or steps prior to it.
- Legitimate interests (e.g., security, analytics).
- Legal obligations and compliance requirements.
Under India’s Digital Personal Data Protection Act (DPDPA), we process personal data based on your consent or as otherwise permitted under “legitimate uses” in the law.
International Transfers
Your data may be processed in countries other than your own. We implement appropriate safeguards (e.g., contractual protections) as required by applicable law.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Policy, to comply with legal and accounting obligations, or to resolve disputes.
Data Security
We use administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is completely secure; we work to continuously improve our measures.
Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Restrict or object to certain processing.
- Data portability (receive a copy in a usable format).
- Withdraw consent where processing relies on consent.
- Raise a complaint with a supervisory authority.
To exercise rights, email us at privacy@ebslon.com. We may verify your identity before responding.
Children’s Privacy
Our Services are not directed to children under the age required by applicable law. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us to request deletion.
Third-Party Links
Our websites may contain links to third-party sites or services. We are not responsible for their privacy practices. Review the privacy policies of those third parties for more information.
Changes to This Policy
We may update this Policy from time to time. We will post the new effective date and, when required, notify you of material changes.
Pre-Sales Communication & Payments (Company Note)
At Ebslon Infotech Pvt. Ltd., we display an extensive portfolio of our work for you, so, you can check it out before hiring us. By the way of checking you are able to understand the quality of work we are going to offer and most of the above, we first clear all your doubts and take confirmation to precede the work. If you have any question about our services, work or anything else, you are free to visit our office, mail your query or call us before making payment. We are here to answer all your questions and once you get satisfied, you can take your next step to payment but make sure to contact us prior to making a payment for any of our web designing, development, SEO/SMO, logo designing, domain booking, web hosting services.
Contact & Grievance
Contact Us
- Email: privacy@ebslon.com
- Phone: +91-XXXXXXXXXX
- Address: Update your registered office address
Grievance Officer / DPO
Name: [Your Grievance Officer / DPO Name]
Email: dpo@ebslon.com
Address: [Officer Contact Address]
This page is provided for general informational purposes and does not constitute legal advice. Please consult your counsel to tailor this policy to your specific processing activities.
